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Questions related to Crown & Anchor Society Loyalty Program

Cruise Points are how you earn membership status in the Crown & Anchor loyalty program. You earn 1 Cruise Point for each night you sail with us. If you book a Suite or sail solo while paying for double occupancy, you earn 2 Cruise Points for each nig...
It's important to always provide your Membership Number when reserving a Royal Caribbean cruise vacation. Remind your travel advisor to include it. After all, your Crown & Anchor Membership Number is the only way we can make sure you receive all the ...
Upon completing your first cruise, you'll achieve Gold tier status in the Crown & Anchor loyalty program, unlocking a range of exclusive benefits, including special savings on your cruise vacations and exciting onboard offers each time you sail with ...
Crown & Anchor members can view their points and tier benefits on the Royal App or by logging into their Guest Account page online. If your loyalty information is not displayed, please add your membership number on the dashboard screen or in the sett...
As a Crown & Anchor Society member, your level in the program depends on the number of cruise vacations you have taken. To receive Cruise Points, please contact Crown & Anchor Society at (800) 526-9723. If you are outside the U.S. and Canada, call (5...
To view your past cruises, sign in to your account and click on the “Past Cruises” tab. Please be aware that it may take up to 30 days after a cruise ends for your cruises and points to appear. If you don't see any cruises listed, verify that your lo...
It is important to us that our onboard staff be able to easily recognize you as a Crown & Anchor Society member. While this information is on your SeaPass® card, by wearing your lapel pin, our onboard staff will be able to recognize you and provide t...
A commemorative Crown & Anchor Society Crystal Block award will be delivered to you during the sailing on which you attain your 140, 210, 280 and 350 cruise points and on every 70 cruise points thereafter. One (1) block is awarded per relationship. A...
Pinnacle Club members who reach 700 and 1,050 Cruise Points will qualify for a balcony stateroom on a minimum 7-night sailing. Upon reaching 1,400 Cruise Points, and for every additional 350-point milestone, they will receive a complimentary Junior S...
The Crown Lounge is an exclusive onboard venue reserved for Diamond, Diamond Plus, and Pinnacle Club members, and access cannot be extended to friends and family. Each lounge features a dedicated Concierge to assist with any special needs or requests...
Diamond Plus members with 175 or more points and Pinnacle Club members with 700 or more points have the opportunity to choose complimentary amenities, which will be delivered once onboard. Amenities are distributed throughout the cruise, and it's imp...
Access to Suite amenities (Suite/Concierge Lounge, Coastal Kitchen and Suite Sun Decks or neighborhoods) is reserved exclusively for guests staying in qualifying Suites. Crown & Anchor Pinnacle Club members may also enjoy access to these spaces, subj...
Yes, members can now enjoy one-for-one tier matching across all three Royal Caribbean Group brands: Royal Caribbean®, Celebrity Cruises®, and Silversea®. For more information, kindly refer to our Loyalty Status Match FAQ’s.

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